Uvjeti korištenja

The purchase is performed on the BROLO d.o.o. website, www.croatiarevealed.com, by filling the designated form. When filling the form, the buyer is obliged to fill in all the required data. The purchase can be made only with the buyer’s confirmation that they have read and understood the General Terms and Conditions, and that they are aware that this constitutes an order with an obligation to pay.

The purchase is possible 24 hours a day, 7 days a week. BROLO d.o.o. is not responsible for any costs incurred by the use of computer equipment and telecommunication services necessary to access the service. The buyer will be informed via e-mail about order confirmation (the receipt of the electronic message that includes the buyer’s bid) and about the package shipment.

In case thatBROLO d.o.o. is, for whatever the reason, not able to deliver some of the products ordered, the buyer will be contacted via e-mail by a BROLO d.o.o. employee with the purpose of making arrangements about the delivery of a replacement product, or optionally about product order cancellation.

The purchase of products and/or services on behalf of and for the benefit of a minor or a person deprived of their business capacity (completely or partially) can be performed only by their legal representatives.

The purchase is performed by ordering available products that are chosen by the buyer, based on the product’s photograph and basic information. The photographs are illustrative and do not always and in all details have to match the available products. The purchase is performed through several simple steps in the comfort of a buyer’s home, from anywhere in the Croatia and EU.

1. Product search is possible by different criteria. After entering a term in the “Search” box, products related to the search term will appear. The buyer can choose a product of their interest, and read the available product description, in order to make an independent decision whether the product suits their needs. The buyer chooses the products from the BROLO d.o.o. products catalog, which is arranged by product categories.
2. The ordering of products is conducted electronically.By clicking on “Add to Shopping Bag”, the selected product is added to the shopping bag. The product is neither reserved, ordered not purchased by adding it to the bag alone. The buyer can continue to add products by clicking on “View Chart” or review the bag content by clicking on “View Chart”, or finish the product selection process by clicking on “Checkout”. When the product selection process is concluded by clicking on the “Checkout” button, the buyer will be redirected to a page where they can select a payment method, delivery method, where additional notes optionally can be added, and where a checkbox can be checked in case that the customer wants a tax-deductible invoice (R1). The purchase cannot continue without checking the “I accept the general terms and conditions” checkbox, whereby checking it the buyer confirms that they have read and understood the General Terms and Conditions and that they agree with them, and without checking the “I am aware that placing an order implies an obligation to pay” checkbox. By clicking on “Update Chart” the buyer can change the content of their shopping cart. If the buyer agrees with the purchase of products included in the cart, they can click on the “Proceed to Checkout” icon. When the buyer clicks on the “Proceed to Checkout” icon and finalizes the order, the seller will send these General Terms and Conditions to their e-mail address, together with the order receipt, and the order number which confirms that the purchase order has been received and is being processed.
3. The seller will also e-mail to the buyer, to their e-mail address, the confirmation of the contracted purchase agreement, together with the confirmation that the package was sent.
4. If the buyer does not receive the products ordered and paid for within 20 working days (Saturdays, Sundays, and bank holidays excluded) after the date of payment, or 20 working days (Saturdays, Sundays, and bank holidays excluded) after the contracting of the purchase agreement with a cash-on-delivery payment method, they must informBROLO d.o.o. about this by writing to the e-mail addressshop@croatiarevealed.com
5. If the buyer did not receive the purchase confirmation via e-mail in 72 hours or was not able to access the service in the way described in the e-mail, they must inform the seller about this by writing to the email address shop@croatiarevealed.com
6. In case thatBROLO d.o.o., for whatever reason, is not able to deliver some of the products ordered, the buyer will be contacted via e-mail by an employee ofBROLO d.o.o., with the purpose of reaching an agreement about the delivery of a replacement product or, optionally, about the product order cancellation.
7. In case of problems or confusion during the ordering process, the buyer can contact BROLO d.o.o. by writing to shop@croatiarevealed.com