Notice About Order Processing During the Holidays
We would like to inform our dear customers that all orders placed between December 19th and January 1st will be processed only after January 2nd, due to the holiday break in the delivery services in Croatia. Thank you for your understanding and patience. We wish you a joyful and peaceful holiday season!
Thank you for considering our premium Croatian products. We take great care to ensure that your order is handled with the utmost attention and delivered to you as efficiently as possible. Below is an outline of our shipping process to the USA:
Order Collection: Once your order is placed, we carefully source the products directly from our trusted producers, ensuring only the highest quality items are prepared for shipment.
Weekly Shipments: We organize shipments to the USA every Thursday, consolidating all orders from the week for the United States. Your order will be included in the next scheduled shipment, ensuring efficient and timely delivery.
Customs Processing: Your shipment will enter customs the following Monday after dispatch. Our team works closely with logistics partners to facilitate smooth processing.
Customs Clearance: The customs clearance process typically requires between 7 to 14 days. While the duration may vary, rest assured we are monitoring each step to ensure minimal delays.
Tracking and Delivery: Once your shipment successfully clears customs, you will receive a personalized tracking code, allowing you to follow your order as it makes its way to you. Deliveries generally occur within 14 to 21 days from the date of your order.
We are committed to providing a seamless and refined shopping experience. If you have any questions or require additional assistance, please do not hesitate to reach out to our customer care team. We look forward to delivering our exceptional products to your doorstep.
